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Conditions of Use

Welcome to LTD.  Bmb Mataraci Trans Georgia`s online store web-site; when using our services you agree with the following terms and conditions:

 

1. Definitions

The terms used herein shall have the following meaning:

1 'Elit Electronics' - LTD. “ Bmb Mataraci Trans Georgia”;

2 'Manamo HomeWeb-Site' - a website owned by LTD. “ Bmb Mataraci Trans Georgia, the web address of which is – www.manamohome.com and all its sub-pages;

3 'Online Store' - an online shop which is the ownership of LTD “ Bmb Mataraci Trans Georgia” and its electronic address is indicated in the second paragraph;

4 'Goods', 'Product', 'Production' - goods placed on Manamo Homewebsite for sale;

5 'Internet Browser' - an HTTP customer, or software application that allows its customers to receive information from documents and other media outlets on hypertext markup language in web servers or file systems;

6 'cookies' - electronic identifiers, which uses 'Manamo home' to give the authorization of some service to the authorized person on the website of Manamo HomeOnline Store; On the Internet browser manufacturer's website, you usually have information on how to stop cookies in your Internet Explorer, but in this case you will no longer be able to use the features that make it comfortable to us, so we recommend that you always have this function on when visiting our website

7 'Visitor' - a person who has electronic communication through Manamo Homeweb-site and has not logged in.

8 'Authorization' - the function of access to the information resources available on Manamo Homes web-site related to computer and information security, along with other rights and privileges, grants a person the right to create his/her personal profile on the web-site of Manamo Homefor the purpose of using the Online Store, to introduce, to read, to corrector add new profile;

9 'User Page' - a sub-page available on the web-site of Online Store that creates a user registration process and reflects the information entered in this user profile as well as the orders and other information related to it;

10 'Authorization process' – means granting a person the right to enter the user's virtual name and key on the Manamo Homeweb-site and request authorization;

11 'Registration' - a special procedure conducted through the Internet browser on the web-site of Manamo Homes, which enables the user to create a virtual username and virtual key, and allows the person to access the Online Store web-site;

12 'Personal Information' – any information that is defined as 'personal data' by the law of Georgia on Personal Data Protection;

13 'Profile' -any information filled in by the user about himself/herself during registration.

14 'Information about the User' – any electronic and other information as well as personal information collected by LTD “ Bmb Mataraci Trans Georgia” about Manamo Homeweb-users and visitors;

15 'User' - a person who has registered with Manamo Homes web-site;

16 'Virtual Key' - a combination of symbols that a person sets up on the website of Manamo Homewhen accessing his/her user page and accessing it from other persons for protection;

17 'E-mail' - the virtual name of a person chosen by the person when registering on the Manamo Homeweb-site for identification thereof by Manamo Homeas the user;

18 'Spam' - a post containing direct or indirect advertisements; harmful web-site links; obscene or insulting expression; an irrelevant content or text generated from Manamo Homeweb-site.

19 'Virus' - malicious software;

20 'Factory packaging' - packaging by which the manufacturer produces the products.

22 'Marketable style' - visual and physical condition available at the moment of release of the product by the manufacturer when the product is attractive to the buyer;

23 'Transport Company' - a company that provides consumers with consumer products to deliver on the website of Manamo Homeand is responsible for timely delivery of the company and / or factory packaging and commodity protection;

2. Electronic Communication Means

When you place an order on our web-site or send us a message, the electronic communication is carried out between you and our company and accordingly LTD  Bmb Mataraci Trans Georgia will respond to your question or request either electronically (except for the cases prescribed by law) or by sending an e-mail to you, and / or publishing information (reply) in the appropriate section. Therefore, when contacting us, you agree that the electronic communication between the company and you has the power of a written document and both parties have the right to use it as official correspondence between the parties.

3. Copyrights

All products, text, melodies, images, icons, logos, electronically downloadable goods shall be the property of LTD“ Bmb Mataraci Trans Georgia” or the owners / suppliers of this product and shall be protected by the Law of Georgia on Copyright law of Georgia and the international law respectively.

4. User Page

If you are using Manamo HomeOnline Store and you are registered on the Online Store website, then you have a virtual key to access your page, and you are solely responsible for maintaining the security of your private key against any third party. 

5. Minor Buyer

LTD “Bmb Mataraci Trans Georgia “ Homeshall not sell products to children, and in case of minors, the products shall be ordered in agreement with the adults.

LTD “Bmb Mataraci Trans Georgia “ Homeshall reserve the right to cancel any order without prior agreement. 

6. Overview, Comments, Communication and Other Content

Web-site users and visitors can leave comments, discuss products, share experiences, ideas, questions or other information if such action is not prohibited by law, or is not degrading, irritating, intuitive, personal information or intellectual property of someone else or if not in any other unlawful way harmful to the person or containing a virus, political campaign, advertising or any other 'spam'. The user shall not have the right to use the e-mail (or other) address of another person and act on behalf of another person, while LTD “Bmb Mataraci Trans Georgia “ shall have the right (and not the obligation) to prevent such a user from neglecting any above-mentioned rule (delete the information published in violation of the rules, cancel the user's electronic key or other).

Author of information published on the website of  Manamo Homeshall be responsible for compliance of such information with the law. By publishing information, the person shall entitle LTD “Bmb Mataraci Trans Georgia to use such information in its sole discretion. At the same time, responsibility for damages caused to a third party by such publication shall be borne with the author of such information.

7. Risk of Loss and Damage of Product

Our company is focused on customer satisfaction, but we do not want to take responsibility for the errors and possibly low quality services of mediators, so we urge our customers to carefully check the packaging of the parcel before signing the relevant documentation of the transport agent. In case of damage to the packaging, the user shall be entitled not to receive a parcel from the transport company or to open the parcel before the delivery, to fully realize that it un damaged and correct and only thereafter, signing are ceipt confirming acceptance of the parcel.

In case of damaged product or wrong order received with undamaged packaging, please take a photo of the received parcel showing the damage and / or error and email us at the following email:estore@mataracigroup.com

In case of transportation by Georgian Post, you should not receive the parcel with the damaged box. If the box is not damaged, take the parcel and if the item is damaged, if you want to return the product, the information should be sent to the specified e-mail at the specified time: estore@mataracigroup.ge

8. Return of Product and Refund

Goods can be returned only if the goods supplied to the user differ from the goods he/she has ordered and its factory packaging or the marketable style of the product is not violated. In this case, LTD“ Bmb Mataraci Trans Georgia”, after recovery and inspection of the goods, shall replace it with the relevant products or if it is not possible for the next 10 Working days,ensure refund to the same account from which the settlement was made.

9. Product Description

If you find any inaccurate information, please let us know about this, by sending a notification to the following e-mail: estore@mataracigroup.comand please specify the product bar code and the inaccurate content.

The goods purchased as a result of the above mentioned inaccuracy will only be returned if the factory's packaging and the face of the product is not broken. 

10. Product Price

The prices on our website shall cover the product price and all the taxes provided by the Georgian legislation. 

11. Limited Responsibility

LTD “ Bmb Mataraci Trans Georgia”Online Store is presented on an 'as is' and 'as available' basis and you agree with this condition. LTD “ Bmb Mataraci Trans Georgia” shall not be liable for any damage or loss directly or indirectly arising from the use or non-use of the Online Store.

The carrier company shall solely liable for any damage caused as the result of transportation of the product, however, the User shall notify the relevant service of LTD “ Bmb Mataraci Trans Georgia”about any unwanted circumstances and the Company shall reserve the right to make a final decision on the problem.

12. Governing Law

When using Manamo HomeOnline Store, you agree that any dispute that may arise between you and LTD “ Bmb Mataraci Trans Georgia”shall be governed by the Georgian laws.

13 LTD “ Bmb Mataraci Trans Georgia”Official Application

Official applications and letters of LTD“ Bmb Mataraci Trans Georgia” shall be deemed to be delivered if provided by a registered mail at the following address: LTD “ Bmb Mataraci Trans Georgia” office located at David Aghmashenebeli ave. 156, 3rd floor, Tbilisi, Georgia.

14. Privacy

When conducting its activities LTD. “ Bmb Mataraci Trans Georgia” shall take security of the User’s personal information in accordance with the Georgian laws, including personal data protection legislation.

The information below shows what kind of personal information we process and use for successful operation of the Online Store and your effective service.

Information collected by us helps us to improve and simplify our services. Below are the types of information we use: 

Information provided by you to us - we receive and store any information you provide on the Internet store or other means. You cannot furnish us with information, but in this case, you will not benefit from the advantages of using it, for example, if we do not know your address, we can not count on the transportation price before the order is made and the information about the address is provided.

Automatically provided information - We store and use the information automatically provided by your internet browser such as 'cookies'.

In case of a cell phone - when you use a mobile application of LTD “ Bmb Mataraci Trans Georgia” (if applicable) we may receive and use information about your location and your device's unique number (EMEI, MAC Address, etc.). We may use this information to provide you with appropriate location services.

E-mail - to improve electronic communications, we often receive a confirmation of the fact that you received our letter and have read it.

Information obtained from other sources - We may also get information about you from other sources, and we'll add this information to your private file. For example, if you are using Facebook authentication, then we may automatically take the information you have openly provided by Facebook.

15. Required Minimum Information Transfer to Third Party Service Providers

Manamo Homeuses the banking and courier services of other companies for the purpose of performing its activities and providing full service to its customers. In this case, Manamo Home, delivers personal information (name, surname, address, personal number, bank account number, single order code, order Date) to a third party and / or parties.

Business development - Our company is a constantly developing company, so we can start a new business, in which case we may use information about you for our new business interests.

With your permission - if we intend to transfer information about you to a third person (except for the above mentioned cases) we shall notify you in writing about it and submit your information to a third party only after receiving your confirmation.

16. Information Transfer to Third Party with User’s Permission

Transfer of such personal information to a third party which is not covered under this Agreement and the Law shall be implemented only by written consent of such data owner.

17. User Responsibility for Own Information Security

You shall be liable for access of other persons to your computer and your code, always use the 'Log Out' function when you leave your computer unattended.

18. User Access to Own Data

The user shall have access practically to all the data available on Manamo Homewebsite from and all the data entered during the log in process on the Manamo Homewebsite. The User may, at any time, change, correct, add, delete or cancel the information provided on the website of Manamo Home.

19. User Terms, Warnings and Changes

Our business and legislation in Georgia are constantly changing, so we can make changes in our standard conditions, we are trying to provide information to our users, but this does not fall within the scope of our obligations, so please check our Online Store Terms from time to time. 

20. Effective Term of Agreement and Modifications

This Agreement shall apply to a person using the website of 'Manamo Home', as well as during settlement of legal relations when using the Online Store.

In case of making any changes to the part of this Agreement, which regulates the sale of products supplied by Manamo Home, the rule, that has been defined by this Agreement with the purpose of acquiring a particular product which has started with the legal relationship and acted until the end of such legal relationship, shall apply.

Changes and amendments made to any other part of this Agreement shall take effect on the next day following publication thereof on the website of Manamo Home

21. Delivery Terms

If your order is registered in our system with the status “delivered” and you have not received a message, please forthwith email us about this fact on the following email address: estore@mataracigroup.com , and after detecting the problem, the Company shall take care of elimination of any misunderstanding / omission in timely manner.

22. Delivery Cost and Period

Delivery period in Tbilisi is 1-3 working days. Due to unforeseen events, the delivery time may be extended, of which the operator will inform you. Delivery price is determined by the volume of purchase, in case of purchase over 200 GEL, delivery is free, delivery fee up to 200 GEL is 5 GEL. While the delivery period in the regions is 1-5 working days, delivery in the regions is paid and is determined individually based on the ordering location.

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