FAQ

Frequently Asked Questions

How is the delivery handled?

Delivery is carried out by Georgian Post throughout the entire country.

Is self-pickup available?

Yes, self-pickup is available only from our branch located at 156 Davit Aghmashenebeli Ave. You must select "Self-pickup" during the checkout process on the website.

What are the payment methods?

You can pay using the following methods:

Bank of Georgia Ipay
TBC Bank card (Any Visa/Mastercard)
Bank of Georgia Online Installment
Liberty Bank

Direct Bank Transfer is also available:

Recipient: BMB MATARACI TRANS GEORGIA LLC (ID 401975449)
Bank: TBC Bank JSC
Bank Code: TBCBGE22
Account No (IBAN): GE68TB7371236080100001

What is the delivery timeline?

From the moment the order is placed:

Tbilisi: 3-4 business days
Regions: 4-5 business days

How do I place an order?

The process is simple: register on the site, select your desired item (size/color), add it to the cart, and follow the checkout instructions.

Can I cancel or delete my order?

Yes, to cancel an order, please contact our hotline at: (+995) 032 2 56 04 04

Have more questions? Contact us:

(+995) 032 2 56 04 04

Monday - Friday | 09:30 AM - 06:30 PM